Junior Application Support & Site Reliability Engineer - Sales Engineering, IS&T

Apple is hiring a Junior Application Support & Site Reliability Engineer for its Application Production Support (APS) and Site Reliability Engineering (SRE) team. The role focuses on keeping mission-critical applications reliable and highly available, handling production incidents, debugging application/database/network issues, performing root-cause analysis, monitoring system health, automating operational tasks with Python and Bash, supporting CI/CD deployments, and using modern observability and GenAI-assisted workflows.

Required Skills

1–2 years of experience in

Application Production Support DevOps Systems Engineering Site Reliability Engineering Linux/Unix fundamentals Filesystems Process management Networking Permissions systemd Java and Python programming/debugging Maven Gradle

Relational databases

PostgreSQL Oracle DB MySQL Database troubleshooting and query analysis

Observability/logging

Splunk Grafana Prometheus Dynatrace Incident management and triage Change/configuration management CI/CD Jenkins GitHub Actions GenAI / AI models / AI-assisted developer workflows Bachelor's degree in Computer Science, Computer Engineering, IT, or related field