IT Support Engineer Intern

Zycus About the Role The IT Support Engineer Intern will provide support in Windows and macOS environments, assist with software installation and system settings, troubleshoot common technical issues, and gain exposure to enterprise IT support practices. Responsibilities

• Support Windows and macOS environments.
• Assist with software installation and basic system settings.
• Troubleshoot common technical issues.
• Provide clear documentation for support activities.
• Work with enterprise IT support practices.
• Collaborate with team members to resolve user issues.

Learning Outcomes

• Gain hands-on experience in IT support.
• Develop Windows and macOS troubleshooting skills.
• Learn enterprise IT support practices.
• Gain exposure to Microsoft Entra.
• Develop basic PowerShell/shell scripting skills