
Entry-level technology role focused primarily on Tier 1 Salesforce and Lead-to-Order (L2O) support. The role involves troubleshooting Salesforce issues, managing support tickets, performing data imports/updates/exports/upserts, maintaining Salesforce data integrity, assisting with QA testing, gathering requirements, documenting processes, and escalating complex issues to senior engineers.
Required Skills
Business Analysis Systems Analysis Quality Assurance Related technology roles Basic Salesforce platform configuration Salesforce Data Loader / Workbench / Import Wizard Salesforce user permissions
Import Update Export Upsert Software delivery lifecycle understanding Basic API testing concepts Postman Database fundamentals Data integrity verification Troubleshooting Root-cause analysis Analytical/problem-solving skills Strong communication Cross-functional collaboration
ZoomInfo
Software Engineer I ‑ Salesforce
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2 weeks ago
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