SDE Intern

About the Role

As an SDE Intern at Hiver, you will gain hands-on experience building and supporting a production software product. You will work closely with experienced engineers to design, build, test, and ship features that impact real customers.

Hiver handles a substantial amount of email traffic for its users, giving interns exposure to real-world engineering challenges and the opportunity to learn how high-quality software is built and operated in production.

Key Responsibilities

• Implement well-defined product features and bug fixes in backend and platform services with guidance from a mentor.
• Write clean, readable, and maintainable code following Hiver's coding conventions.
• Add basic unit and integration tests for new code paths and learn about test coverage and reliability.
• Participate in pairing sessions, code reviews, and technical design discussions.
• Learn the architecture and systems behind Hiver's production platform.
• Ask questions, incorporate feedback, and continuously improve engineering skills.

About Hiver

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. The platform helps teams deliver customer support across email, chat, phone, WhatsApp, and other channels.

• Currently pursuing a degree in Computer Science, Software Engineering, or a related field.
• Basic understanding of backend development principles, including APIs, services, data flows, and error handling.
• Familiarity with at least one programming language such as JavaScript, TypeScript, Node.js, Python, Java, or a similar language.
• Basic understanding of computer science fundamentals including data structures, algorithms, and complexity.
• Strong willingness to learn quickly, ask questions, and incorporate feedback.
• Ability to collaborate with engineers and participate in code reviews.
• Clear communication regarding progress, challenges, and blockers.
• Understanding of relational databases such as MySQL or PostgreSQL and NoSQL databases is a plus.
• Exposure to cloud platforms such as AWS or GCP is advantageous.
• Familiarity with CI/CD or basic monitoring and observability is advantageous.