IT Systems Analyst

The IT Systems Analyst will manage Neolytix's workforce and communication tools, including user accounts, permissions, licenses, onboarding/offboarding, access issues, and vendor support. The role also involves tracking tool adoption and compliance, monitoring license utilization and costs, and creating Excel-based dashboards and management reports. It is explicitly open to fresh graduates and candidates with up to 1 year of experience.

Education: BBA / MBA / BTech or equivalent — mandatory MS Excel — working level Pivot Tables VLOOKUP/XLOOKUP IF formulas Data cleaning Structured report building Organized and process-driven approach Analytical thinking Attention to detail Good written and verbal English User/account management License management Reporting and dashboard creation IT operations support Ability to meet deadlines independently Preferred / Additional Skills SaaS tool administration Google Workspace, Zoom, or similar platform administration

Understanding of software licensing models

Per seat Per user Concurrent pricing Internship/project experience involving data, reporting, or IT operations Dialpad / Hubstaff IT Asset Management / Software Asset Management Basic SQL

ITSM/ticketing tools

Freshdesk Jira Zendesk Power BI or other reporting tools