
IT internship supporting the IT Operations team with application installation, endpoint troubleshooting and general IT support across Windows and macOS devices. The role also provides exposure to ITSM ticketing, software deployment, documentation, patch management, compliance checks and internal automation workflows using Power Automate and low-code tools.
Required Skills
Computer Science IT Related field Windows knowledge macOS knowledge Hands-on macOS experience Application installation and troubleshooting Basic system settings/configuration Common connectivity troubleshooting Communication skills Documentation skills Problem-solving skills Basic Microsoft Entra ID
ChatGPT Claude Gemini Similar AI tools Willingness to learn enterprise IT support practices Preferred / Additional Skills
MS-900 SC-900 AZ-900
PowerShell Shell Freshservice or similar ITSM tools Software packaging/deployment Power Automate Low-code automation
Zycus
IT Support Engineer – Intern
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2 weeks ago
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