Associate Support Engineer - Application Support,Python,Sql

Blue Yonder is looking for a customer-focused Application Support Engineer to support enterprise applications, resolve technical incidents, monitor application health, troubleshoot application/database/API/integration/mobile issues, and collaborate with customers and cross-functional teams. The role provides exposure to Azure, Kubernetes, cloud architecture, CI/CD, monitoring, and enterprise application deployment. It also involves knowledge sharing, automation, process optimization, and participation in a 24x7 support environment.

Required Skills SQL and Oracle/database querying Application debugging and troubleshooting API and integration troubleshooting Strong analytical and problem-solving skills Customer-focused communication Written and verbal communication Cross-functional/global team collaboration Ability to work in a fast-paced, shift-based support environment Continuous learning and improvement mindset 24x7 shift rotation availability Preferred / Additional Skills Python MuleSoft or similar integration platforms Microsoft Azure Kubernetes Containerized applications AppDynamics Splunk Kibana GitHub Jenkins CI/CD concepts Cloud architecture SaaS/application deployment Application monitoring and observability Mobile application support Automation/process optimization