Associate Cybersecurity

Associate-level cybersecurity role supporting LevelBlue's Global Cybersecurity Operations and Technical Support teams. The role involves Tier 2 security operations, incident and change management, handling customer support cases, investigating technical issues, collaborating with vendors and higher-tier teams, maintaining security knowledge bases, and supporting security products including Palo Alto, Cisco, Fortinet, Check Point, Juniper and Zscaler. The role requires flexibility for 24/7 rotational shifts.

Required Skills 0–1 year experience in networking/security domain Exposure to Cloud Security Products Networking/security fundamentals Incident management Change management Technical troubleshooting Customer support Good communication skills Willingness to learn new technologies Ability to work in a 24/7 rotational environment Preferred / Additional Skills

Experience with

Palo Alto Check Point Cisco ASA Fortinet Juniper Zscaler Palo Alto SWG/SRA Prisma Access Firewall technologies Cloud security

Preferred certifications

CCNA Basic networking certification Network security vendor certification

Education

Any B.E./B.Tech degree with relevant branch or experience