US/UK - Payroll Support

Provide customer support for US/UK payroll products through voice, chat, and email. The role involves payroll processing, timesheets, attendance, leave, payroll taxes, deductions, direct deposits, contractor payments, troubleshooting, ticket management, reconciliation, audit checks, documentation, and identifying product adoption or upgrade opportunities.

Required Skills Bachelor's degree

1–8 years relevant experience in

Payroll Payroll Support Finance Operations Accounting Taxation Related areas Strong understanding of payroll processes and troubleshooting Excellent communication skills International voice-process experience CRM/ticketing experience Ability to handle voice, chat, and email channels Preferred / Additional Skills US/UK Payroll experience Commerce/Finance degree background Versant B2+ to C1 Payroll tax and filing knowledge Reconciliation and audit experience Customer/product support experience