Trainee

Entry-level trainee role focused on customer and technical support. The position involves communication, troubleshooting, networking, reasoning, computer literacy and handling customer issues while maintaining attention to detail and remaining calm under pressure.

Required Skills Networking Troubleshooting Customer support Strong English communication Voice support Problem-solving Reasoning ability Computer literacy Windows Internet applications Attention to detail Ability to multitask Ability to remain calm under stressful situations Preferred / Additional Skills Basic PC architecture Basic networking concepts IT/technical troubleshooting experience Academic projects or internships related to IT support/networking