Process Associate - Voice Process

HCLTech is advertising Process Associate opportunities across India for freshers and experienced candidates. The role involves supporting day-to-day business operations, managing data, checking documents, updating records, responding to customer or internal-team enquiries, and completing process-related tasks according to established guidelines. Responsibilities may also include checking data quality, resolving basic process issues, escalating complex problems, maintaining accurate records, meeting deadlines, and following quality standards. Specific duties may vary depending on the business process and assigned team.

Qualifications

• Bachelor's degree or equivalent relevant graduate qualification.
• Listed disciplines include Computer Science, Electrical/Electronics Engineering, MIS, and related disciplines.
• The posting also mentions CSE, IT, ECE, EEE, Mechanical, and other relevant branches.

Skills listed

• Communication
• Data management
• Problem-solving
• Basic computer skills
• Customer handling
• Attention to detail
• Teamwork and time management
• Patience and willingness to learn
• Adaptability and professional behaviour