Retail Process, CMT

audits and process improvement. Responsibilities include auditing operations teams and system outputs, maintaining quality metrics, identifying process-performance trends, and working with business, automation, and technology teams to improve processes and systems.

Required Skills Bachelor's degree Fluent English — speaking, writing and reading Microsoft Office products and applications Attention to detail Process auditing and quality monitoring Ability to identify process trends and improvements Preferred / Additional Skills Advanced Excel Process improvement Working with automation and technology teams Quality metrics/analytics