Genesys Developer

Infosys is hiring a Genesys Developer focused on Contact Center / Genesys technologies. The role is part of the consulting team and involves client problem definition, diagnosis, solution design, development and deployment, proposal review, risk identification, change management, team coaching, client interaction and digital-transformation initiatives.

Required Skills Genesys Contact Center technologies Contact Center solutions Software configuration management Business acumen Strategy Industry/domain knowledge Logical thinking Problem solving Collaboration Client interfacing SDLC Agile methodologies Project management Team management Financial-process understanding Pricing-model understanding Preferred / Additional Skills Knowledge of 2–3 industry domains Awareness of latest technologies and industry trends Consulting experience Change-management knowledge Solution design and deployment Team coaching and subject-matter training Digital transformation