Associate / Sr. Associate – Voice Process

Handle customer queries through an international voice process for US/Canadian customers, provide accurate information and resolutions, maintain customer satisfaction, and work rotational shifts including night shifts. The role emphasizes English communication, customer-centricity and multitasking

Required Skills Undergraduate or Graduate — any stream 1–3 years experience stated in the eligibility section Excellent English communication — spoken and written Customer-service mindset Multitasking Ability to handle customer queries through voice Ability to provide accurate information and resolutions