Apprentice, Sales

Support customer-facing sales activities for Pearson's digital products by coordinating with institutes, faculty, students, and internal teams. The role involves customer relationship support, Excel-based reporting, query handling, follow-ups, onboarding, activation, and coordination with sales, product, customer support, and operations teams. It is specifically positioned for freshers or early-career candidates interested in sales operations and customer relationship management.

Required Skills Microsoft Excel Report preparation Data tracking Basic Excel formulas Sorting and filtering Formatting Strong verbal and written communication Customer interaction and query handling Customer-first approach Empathy and patience Coordination and follow-up Attention to detail Accuracy in maintaining customer data Ability to learn digital products Ability to explain basic workflows clearly Ability to manage multiple requests and stakeholders Professionalism and responsiveness Willingness to occasionally work beyond regular office hours Preferred / Additional Skills Business Commerce Management Technology-related educational background Customer relationship management Sales operations Digital product support